{"id":43,"date":"2026-11-02T20:36:24","date_gmt":"2026-11-02T18:36:24","guid":{"rendered":"http:\/\/localhost\/teeninduskunst\/?page_id=43"},"modified":"2026-11-03T19:38:22","modified_gmt":"2026-11-03T17:38:22","slug":"kliendikogemuse-arendamine","status":"publish","type":"page","link":"https:\/\/teeninduskunst.eu\/?page_id=43","title":{"rendered":"Kliendikogemuse arendamine"},"content":{"rendered":"\n<div id=\"tk-cx-service\" lang=\"et\">\n<style>\n@media(max-width:767px){body.page-id-43 #mobile-header .custom-logo{width:240px!important;max-width:100%!important;height:auto!important}body.page-id-43 .entry-hero h1{font-size:30px;overflow-wrap:anywhere}}\n#tk-cx-service{font-family:Inter,Arial,sans-serif;color:#26332e;background:#fafbf9;max-width:1200px;margin:auto}\n#tk-cx-service *{box-sizing:border-box}\n#tk-cx-service section.tk-section{padding:48px 32px}\n#tk-cx-service h1{font-size:42px;line-height:1.18;color:#004534;margin:20px 0 28px}\n#tk-cx-service 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.tk-growth-leaf{position:static;width:96px;height:72px;margin:0 0 12px}#tk-cx-service .tk-growth-line{display:none}#tk-cx-service .tk-growth{grid-template-columns:1fr}}\n\n#tk-cx-service .tk-situations{align-items:start}\n#tk-cx-service .tk-situation{background:#fff;border:1px solid #dce4dc;border-top:3px solid #d4f000;border-radius:6px;overflow:hidden}\n#tk-cx-service .tk-situation summary{position:relative;display:block;list-style:none;cursor:pointer;padding:24px 58px 24px 24px;min-height:64px;color:#004534}\n#tk-cx-service .tk-situation summary::-webkit-details-marker{display:none}\n#tk-cx-service .tk-situation summary::after{content:'+';position:absolute;right:22px;top:23px;font:400 28px\/1 Arial,sans-serif}\n#tk-cx-service .tk-situation[open] summary::after{content:'\u2212'}\n#tk-cx-service .tk-situation summary:hover{background:#f3f7ef}\n#tk-cx-service .tk-situation summary:focus-visible{outline:3px solid #004534;outline-offset:-4px}\n#tk-cx-service .tk-situation summary h3{font-size:21px;line-height:1.4;margin:0}\n#tk-cx-service .tk-situation-copy{padding:0 24px 24px}\n#tk-cx-service .tk-situation-copy p:last-child{margin-bottom:0}\n@media(max-width:767px){#tk-cx-service .tk-situation summary{padding:20px 52px 20px 18px}#tk-cx-service .tk-situation summary h3{font-size:20px}#tk-cx-service .tk-situation summary::after{right:18px;top:20px}#tk-cx-service .tk-situation-copy{padding:0 18px 22px}}\n\n\n\n#tk-cx-service .tk-benefit-disclosures{display:grid;grid-template-columns:1fr;gap:12px;max-width:820px;margin-top:24px}\n#tk-cx-service .tk-benefit-disclosures .tk-situation{border-top:1px solid #dce4dc;border-left:3px solid #d4f000}\n#tk-cx-service .tk-benefit-disclosures .tk-situation-copy p{font-size:17px;line-height:1.65}\n<\/style>\n<section class=\"tk-section tk-intro\">\n<div class=\"tk-reading-inner\">\n\n<h2 class=\"tk-lead-title\">Kuidas aitab parem kliendikogemus rohkem teenida ja kulusid v\u00e4hendada?<\/h2>\n<p>Kliendi otsust osta, j\u00e4tkata v\u00f5i lahkuda m\u00f5jutab kogu asjaajamine ettev\u00f5ttega: kas vajalik info on leitav, ostmine lihtne, lubadused t\u00e4idetud ja probleemid lahendatud. Seda tervikut nimetame kliendikogemuseks.<\/p>\n<p>Sujuva kogemuse taga on ettev\u00f5tte t\u00f6\u00f6korraldus \u2014 kuidas liigub info, toimivad s\u00fcsteemid ja teevad koost\u00f6\u00f6d inimesed. <strong>Aitan leida takistused, mille k\u00f5rvaldamine toetab m\u00fc\u00fcki, v\u00e4hendab tarbetut t\u00f6\u00f6d ning tugevdab kliendisuhteid.<\/strong><\/p>\n<p>Vaatan koos ettev\u00f5ttega kogu teekonda: ettev\u00f5tte leidmisest ja pakkumise m\u00f5istmisest ostmise ning teenuse kasutamiseni. Samuti uurin, kus vajab klient tuge ning kuidas abivajadust ennetada v\u00f5i \u00f5igel ajal tuge pakkuda.<\/p>\n<a class=\"tk-cta\" href=\"https:\/\/teeninduskunst.eu\/?page_id=25\">Arutame koos, millest alustada<\/a>\n<\/div>\n<\/section>\n<section class=\"tk-section\">\n<div class=\"tk-reading-inner\">\n<h2>Millistes olukordades saan abiks olla?<\/h2>\n<div class=\"tk-situations\">\n<details class=\"tk-situation\"><summary><h3>Huvi on, aga ostuni ei j\u00f5uta.<\/h3><\/summary><div class=\"tk-situation-copy\"><p>Aitan leida, kas takistus peitub pakkumise selguses, info leitavuses, ostmise keerukuses v\u00f5i m\u00f5nes muus kliendisuhte etapis.<\/p><\/div><\/details>\n<details class=\"tk-situation\"><summary><h3>Pole selge, kas pakutav toode v\u00f5i teenus lahendab kliendi tegeliku vajaduse.<\/h3><\/summary><div class=\"tk-situation-copy\"><p>Aitan v\u00e4lja selgitada, mida klient saavutada soovib ning kas pakutav lahendus aitab eesm\u00e4rgini j\u00f5uda. Uurime, mida tasub pakkumises v\u00f5i teenuse korralduses muuta, et luua kliendile rohkem v\u00e4\u00e4rtust ja ettev\u00f5ttele paremaid m\u00fc\u00fcgiv\u00f5imalusi.<\/p><\/div><\/details>\n<details class=\"tk-situation\"><summary><h3>Klientide k\u00fcsimused ja probleemid tekitavad liiga palju t\u00f6\u00f6d.<\/h3><\/summary><div class=\"tk-situation-copy\"><p>Uurin, mis p\u00f6\u00f6rdumisi p\u00f5hjustab ning mida saaks muuta juhistes, infoliikumises, t\u00f6\u00f6korralduses v\u00f5i s\u00fcsteemides, et korduvaid k\u00fcsimusi ja vigade parandamist v\u00e4hendada.<\/p><\/div><\/details>\n<details class=\"tk-situation\"><summary><h3>Puudub \u00fclevaade, kas kliendile antud lubadused tegelikult t\u00e4ituvad.<\/h3><\/summary><div class=\"tk-situation-copy\"><p>Aitan v\u00e4lja selgitada, kas lubatud kiirus, kvaliteet ja lihtsus j\u00f5uavad kliendini ning kus vajavad t\u00f6\u00f6korraldus, infoliikumine v\u00f5i s\u00fcsteemid muutmist.<\/p><\/div><\/details>\n<details class=\"tk-situation\"><summary><h3>Pole selge, miks kliendid lahkuvad v\u00f5i tagasi ei tule.<\/h3><\/summary><div class=\"tk-situation-copy\"><p>Vaatan koos ettev\u00f5ttega, mida olemasolev info n\u00e4itab ja mida on vaja juurde uurida, et m\u00f5ista lahkumise p\u00f5hjuseid ning leida v\u00f5imalusi kliendisuhte hoidmiseks.<\/p><\/div><\/details>\n<details class=\"tk-situation\"><summary><h3>Muudatusi on vaja mitmes kohas, kuid pole selge, millest alustada.<\/h3><\/summary><div class=\"tk-situation-copy\"><p>Aitan hinnata v\u00f5imalike muudatuste m\u00f5ju, t\u00f6\u00f6mahtu ja teostatavust ning valida ettev\u00f5tte vajadustele ja v\u00f5imalustele sobiva esimese sammu.<\/p><\/div><\/details>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"tk-section\" style=\"background:#fff\">\n<div class=\"tk-reading-inner\">\n<h2>Mis kasu saab ettev\u00f5te?<\/h2>\n<p>Koost\u00f6\u00f6 ulatus s\u00f5ltub ettev\u00f5tte vajadusest. Kokkulepitud t\u00f6\u00f6 tulemusena saab:<\/p>\n<div class=\"tk-benefit-disclosures\">\n<details class=\"tk-situation tk-benefit\"><summary><h3>Selgema pildi takistustest ja nende p\u00f5hjustest:<\/h3><\/summary><div class=\"tk-situation-copy\"><p>kus j\u00e4\u00e4b m\u00fc\u00fck saamata, tekib tarbetu t\u00f6\u00f6 v\u00f5i ei saa klient oodatud tulemust.<\/p><\/div><\/details>\n<details class=\"tk-situation tk-benefit\"><summary><h3>P\u00f5hjendatud valiku, millest alustada:<\/h3><\/summary><div class=\"tk-situation-copy\"><p>millised muudatused v\u00f5iksid anda suurima kasu ning mida nende tegemine n\u00f5uab.<\/p><\/div><\/details>\n<details class=\"tk-situation tk-benefit\"><summary><h3>Praktilised lahendused:<\/h3><\/summary><div class=\"tk-situation-copy\"><p>n\u00e4iteks selgem pakkumine ja kliendiinfo, sujuvam t\u00f6\u00f6korraldus, teenindusjuhised v\u00f5i l\u00e4hte\u00fclesanne s\u00fcsteemi muutmiseks.<\/p><\/div><\/details>\n<details class=\"tk-situation tk-benefit\"><summary><h3>Toe muudatuste elluviimisel:<\/h3><\/summary><div class=\"tk-situation-copy\"><p>kokkulepitud ulatuses tegevuste juhtimine, inimeste kaasamine ja uute t\u00f6\u00f6viiside kasutuselev\u00f5tt.<\/p><\/div><\/details>\n<details class=\"tk-situation tk-benefit\"><summary><h3>Kliendikogemus saab osaks igap\u00e4evasest juhtimisest:<\/h3><\/summary><div class=\"tk-situation-copy\"><p>seome arendused ettev\u00f5tte eesm\u00e4rkidega ning lepime kokku sobivad m\u00f5\u00f5dikud, vastutajad ja tulemuste \u00fclevaatamise korra, et t\u00e4helepanekutest saaksid otsused ja parendused.<\/p><\/div><\/details>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"tk-section tk-method\">\n<div class=\"tk-reading-inner\">\n<h2>Mismoodi t\u00f6\u00f6tan?<\/h2>\n<div class=\"tk-growth\" aria-label=\"Koost\u00f6\u00f6sammud\">\n<svg class=\"tk-growth-line\" viewBox=\"0 0 1080 60\" preserveAspectRatio=\"none\" aria-hidden=\"true\"><path d=\"M180 28 C290 -12 380 65 540 28 S760 -10 900 28\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/><\/svg>\n<div class=\"tk-growth-step\"><img loading=\"lazy\" decoding=\"async\" class=\"tk-growth-leaf\" src=\"https:\/\/teeninduskunst.eu\/wp-content\/uploads\/2026\/11\/lehed-moistame-v1.png\" width=\"144\" height=\"108\" alt=\"\"\/><h3>M\u00f5istame<\/h3><p>Selgitame ettev\u00f5tte eesm\u00e4rgid, kliendi vajadused ja takistused klienditeekonnal.<\/p><\/div>\n<div class=\"tk-growth-step\"><img loading=\"lazy\" decoding=\"async\" class=\"tk-growth-leaf\" src=\"https:\/\/teeninduskunst.eu\/wp-content\/uploads\/2026\/11\/lehed-moodame-v1.png\" width=\"144\" height=\"108\" alt=\"\"\/><h3>M\u00f5\u00f5dame<\/h3><p>Vaatame \u00fcle olemasoleva info ja kogume vajaduse korral juurde, et hinnata probleemide p\u00f5hjuseid, ulatust ja m\u00f5ju.<\/p><\/div>\n<div class=\"tk-growth-step\"><img loading=\"lazy\" decoding=\"async\" class=\"tk-growth-leaf\" src=\"https:\/\/teeninduskunst.eu\/wp-content\/uploads\/2026\/11\/lehed-muutume-v1.png\" width=\"144\" height=\"108\" alt=\"\"\/><h3>Muutume<\/h3><p>Lepime kokku lahendused, olen toeks nende elluviimisel ning j\u00e4lgime tulemusi.<\/p><\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<\/div>\n\n\n<section id=\"kontakt\" class=\"tk-shared-contact\">\n<style>.tk-shared-contact{background:#edf3e9;padding:48px 40px;margin:32px 0;color:#26332e}.tk-shared-contact h2{color:#004534;font-size:clamp(26px,3vw,38px);line-height:1.25;margin:0 0 24px}.tk-shared-contact p{font-size:18px;line-height:1.65;margin:0 0 22px}.tk-shared-contact .tk-booking{display:inline-flex;align-items:center;min-height:48px;background:#D4F000;color:#004534;padding:14px 24px;border-radius:6px;font-weight:700;text-decoration:none}.tk-shared-contact .tk-booking:hover{background:#004534;color:#fff}.tk-shared-contact .tk-booking:focus-visible{outline:3px solid #004534;outline-offset:4px}.tk-shared-contact .tk-booking-note{font-size:14px;margin:12px 0 24px}.tk-shared-contact .tk-contact-links{display:flex;flex-wrap:wrap;gap:10px 32px}.tk-shared-contact .tk-contact-links a{color:#004534;font-weight:700;display:inline-flex;align-items:center;min-height:44px;overflow-wrap:anywhere;max-width:100%}@media(max-width:767px){.tk-shared-contact{padding:28px 18px;margin:24px 0}.tk-shared-contact p{font-size:16px}.tk-shared-contact .tk-booking{font-size:16px;padding:12px 18px}.tk-shared-contact .tk-contact-links{flex-direction:column;gap:4px}}<\/style>\n<h2>Arutame, millest alustada<\/h2>\n<p>Enne \u00fchenduse v\u00f5tmist ei pea teadma, kas vaja on uut t\u00f6\u00f6korraldust, automatiseerimist v\u00f5i muud lahendust. R\u00e4\u00e4gime, mis praegu muret teeb ja mida on soov saavutada \u2014 selgitame koos v\u00e4lja sobiva j\u00e4rgmise sammu.<\/p>\n<p><strong>Tutvumine ja v\u00f5imaliku koost\u00f6\u00f6 l\u00e4bim\u00f5tlemine on tasuta.<\/strong> Investeeringuvajaduse lepime kokku enne t\u00f6\u00f6 alustamist, kui selle sisu ja maht on t\u00e4pselt paigas.<\/p>\n<a class=\"tk-booking\" href=\"https:\/\/calendar.app.google\/hqHbjm7PXWbPPBN56\" target=\"_blank\" rel=\"noopener\">Vali sobiv aeg kalendrist \u2197<\/a>\n<p class=\"tk-booking-note\">Ajavalik avaneb Google\u2019i kalendri broneerimislehel uues aknas.<\/p>\n<style>.tk-shared-contact .tk-contact-choice{cursor:pointer;color:#004534;font-weight:700;min-height:44px;padding:10px 0}.tk-shared-contact .tk-contact-choice svg{vertical-align:-.15em;margin-right:.35em}<\/style>\n<details class=\"tk-phone-confirm\">\n<summary class=\"tk-contact-choice\"><svg aria-hidden=\"true\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M4 3h4l2 5-3 2a15 15 0 0 0 7 7l2-3 5 2v4c0 1-1 2-2 2C10 21 3 14 2 5c0-1 1-2 2-2z\"\/><\/svg>Helista<\/summary>\n<div class=\"tk-contact-links\"><a href=\"tel:+3725093300\">Helista +372 509 3300<\/a><\/div>\n<\/details>\n<details class=\"tk-contact-form\">\n<summary class=\"tk-contact-choice\"><svg aria-hidden=\"true\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"14\" rx=\"2\"\/><path d=\"m3 7 9 6 9-6\"\/><\/svg>Kirjuta e-kiri<\/summary>\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f184-o1\" lang=\"et\" dir=\"ltr\" data-wpcf7-id=\"184\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F43#wpcf7-f184-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktivorm\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"184\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"et\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f184-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<style>.tk-inquiry{max-width:42rem;padding:20px;background:#fff;border:1px solid #dce4dc;border-radius:8px}.tk-inquiry .tk-field{display:block;margin-bottom:16px;font-weight:600}.tk-inquiry .tk-field input,.tk-inquiry select,.tk-inquiry textarea{display:block;width:100%;max-width:100%;margin-top:6px;box-sizing:border-box}.tk-inquiry .wpcf7-list-item{margin:0}.tk-inquiry .tk-consent{margin-bottom:16px}\n<\/style>\n<div class=\"tk-inquiry\">\n\t<p><label class=\"tk-field\">Sinu ees- ja perenimi * <span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"120\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><\/label><br \/>\n<label class=\"tk-field\">Sinu e-kirja aadress * <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"254\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><\/label><br \/>\n<label class=\"tk-field\">Teenus, mille kohta soovid infot <span class=\"wpcf7-form-control-wrap\" data-name=\"your-service\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"your-service\"><option value=\"\">Vali teenus<\/option><option value=\"Kliendikogemuse arendamine\">Kliendikogemuse arendamine<\/option><option value=\"Teeninduskeskuste arendamine\">Teeninduskeskuste arendamine<\/option><option value=\"N\u00f5ustamine ja koolitus\">N\u00f5ustamine ja koolitus<\/option><option value=\"Teeninduskunsti indeks\">Teeninduskunsti indeks<\/option><\/select><\/span><\/label><br \/>\n<label class=\"tk-field\">Sinu k\u00fcsimus * <span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"5\" maxlength=\"5000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span><\/label>\n\t<\/p>\n\t<div class=\"tk-consent\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"save-contact\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"save-contact\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Luban Teeninduskunstil salvestada oma e-posti aadressi kliendiandmebaasi, et hoida \u00fchendust v\u00f5imaliku koost\u00f6\u00f6 asjus.<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"tk-consent\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"marketing-consent\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"marketing-consent\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Soovin saada Teeninduskunsti uudiseid ja pakkumisi e-posti teel.<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Saada s\u00f5num\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n<\/details>\n<details class=\"tk-whatsapp-contact\">\n<summary class=\"tk-contact-choice\"><svg aria-hidden=\"true\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M21 11.5a9 9 0 0 1-9 9 9 9 0 0 1-4-.9L3 21l1.4-4.6A9 9 0 1 1 21 11.5Z\"\/><\/svg>Kirjuta WhatsAppis<\/summary>\n<div class=\"tk-contact-links\"><a href=\"https:\/\/wa.me\/3725093300?text=Tere%21%20Soovin%20Teeninduskunstiga%20koost%C3%B6%C3%B6d%20arutada.\">Ava WhatsApp<\/a><\/div>\n<\/details>\n<\/section>\n\n\n<style>#tk-floating-contact{position:fixed;right:24px;bottom:76px;z-index:9990;display:inline-flex;align-items:center;justify-content:center;min-height:48px;padding:12px 22px;background:#D4F000;color:#004534;border:1px solid #004534;border-radius:6px;box-shadow:0 3px 14px #00453426;font:700 17px\/1.3 Inter,Arial,sans-serif;text-decoration:none}#tk-floating-contact[hidden]{display:none!important}#tk-floating-contact:hover{background:#004534;color:#fff}#tk-floating-contact:focus-visible{outline:3px solid #004534;outline-offset:4px}body.popup-drawer-open #tk-floating-contact{display:none!important}@media(max-width:767px){#tk-floating-contact{left:16px;right:auto;bottom:calc(16px + env(safe-area-inset-bottom,0px));font-size:16px;padding:12px 18px;max-width:calc(100vw - 130px)}}<\/style>\n<a id=\"tk-floating-contact\" href=\"https:\/\/teeninduskunst.eu\/?page_id=25\" hidden>Arutame koos<\/a>\n<script>(function(){var link=document.getElementById('tk-floating-contact');if(!link)return;var contact=document.querySelector('.tk-shared-contact');var menu=document.getElementById('mobile-toggle');function update(){var rect=contact?contact.getBoundingClientRect():null;var visible=rect ? !(rect.top>=window.innerHeight||rect.bottom<=0) : false;var menuOpen=menu ? menu.getAttribute('aria-expanded')==='true' : false;link.hidden=Boolean(visible||menuOpen||document.body.classList.contains('page-id-25'));}var queued=false;function schedule(){if(queued)return;queued=true;requestAnimationFrame(function(){queued=false;update();});}window.addEventListener('scroll',schedule,{passive:true});window.addEventListener('resize',schedule,{passive:true});if(menu)new MutationObserver(update).observe(menu,{attributes:true,attributeFilter:['aria-expanded']});update();})();<\/script>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Kuidas aitab parem kliendikogemus rohkem teenida ja kulusid v\u00e4hendada? Kliendi otsust osta, j\u00e4tkata v\u00f5i lahkuda m\u00f5jutab kogu asjaajamine ettev\u00f5ttega: kas vajalik info on leitav, ostmine lihtne, lubadused t\u00e4idetud ja probleemid lahendatud. Seda tervikut nimetame kliendikogemuseks. Sujuva kogemuse taga on ettev\u00f5tte t\u00f6\u00f6korraldus \u2014 kuidas liigub info, toimivad s\u00fcsteemid ja teevad koost\u00f6\u00f6d inimesed. Aitan leida takistused, mille&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-43","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/teeninduskunst.eu\/index.php?rest_route=\/wp\/v2\/pages\/43","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teeninduskunst.eu\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/teeninduskunst.eu\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/teeninduskunst.eu\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/teeninduskunst.eu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=43"}],"version-history":[{"count":15,"href":"https:\/\/teeninduskunst.eu\/index.php?rest_route=\/wp\/v2\/pages\/43\/revisions"}],"predecessor-version":[{"id":159,"href":"https:\/\/teeninduskunst.eu\/index.php?rest_route=\/wp\/v2\/pages\/43\/revisions\/159"}],"wp:attachment":[{"href":"https:\/\/teeninduskunst.eu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=43"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}